Q: What are the market hours?

A: Markets begin at 10:00am and end at 4:00pm. Vendors are required to arrive to set up no later than 9:00am and be ready 30 minutes before the start of each market.

Q: Where are your markets located?

A: We have two market locations. Saturday markets are being held at Mountainview Christian Church in Highlands Ranch and Sunday Markets are being held at outside at Arapahoe Crossing Shopping Center in Aurora.

Q: What are setup and teardown times?

A: Setup begins at 7:30am and all vendors must be ready by 9:30am. Market staff will let you know your setup time window based on the amount of time needed that is indicated on your application. Teardown starts at the published market end time and must be completed within 2 hours. Early teardown is not permitted for any reason.

Q: What are standard market booth sizes?

A: The majority of all market booth sizes are standard 10’X10’. If you need additional space, please indicate you would like a 10’X20’ on the vendor application. These larger spaces are very limited. If you requested one of these spaces, you will be notified of availability from Market staff.

Q: Do I need to provide my own tent, tables and chairs?

A: Yes, each vendor is responsible for providing their own tents, tables, chairs and any other necessary equipment. All tents are required to have a minimum of 50lbs of weight on each tent leg.

Q: What if I forget my tent, table, chairs or weights?

A: Unfortunately, if a vendor forgets a tent, tables, chairs or weights Market staff is unable to provide those to you. If you need to leave to retrieve those items, you much return and be set up before 9:30am. If a vendor is later than this, the risk is run of not being able to set up at all.

Q: Is electricity provided?

A: No, electricity is not provided for outdoor markets.

Q: What permits or licenses are required?

A: All vendors must comply with site, local and state regulations.

• Each vendor must be a registered small business with the state of Colorado.

• Each vendor must also carry insurance for all markets.

• A COI is required to be submitted to Heart to Home Community Market staff.

• The city of Aurora requires each vendor to obtain a free permit. See the permit section of the vendor handbook as to where to obtain this.

• Additionally, if a vendor is selling food of any kind, Colorado Cottage laws must be followed as well as any certifications required by the health department.

Q: Will there be vendor parking available?

A: Yes. There are designated vendor parking spaces at each market. This information will be sent to you along with your booth assignment a few weeks before the start of each market. You may drive into the market area to unload. After unloading, all vendors will be required to move their vehicles to the designated parking area before beginning booth setup. Please do not park in customer parking. If our customers can’t park, they won’t shop!

Q: What if I need to cancel?

A: All markets are nonrefundable for any reason as the markets continue with rain, snow, or shine. Fees will not be refunded for any reason. If an entire market must be cancelled for reasons outside of markets control, Market staff will work with you on an individual case basis to move to another market.

Q: Will there be security on site?

A: There will be market volunteers and staff patrolling market grounds, but vendors are responsible for the safety and security of their own merchandise.

Q: What happens in case of bad weather?

A: The market will proceed with rain, snow or shine. In the event of severe weather, market staff will notify vendors of any rescheduling or cancellations via email and the Vendor Only Facebook Page.

Q: Can I sell food at my booth?

A: Yes, but it must be your primary and approved vendor category. All food sales must comply with Colorado Cottage Laws and health department regulations. Vendors who sell food will be required to share all licenses and certifications with Heart to Home Market staff before selling at any market.

Q: Who do I contact if I have questions during the event?

A: This information will be provided to you when you receive your booth assignment a few weeks before each market. Generally, there will be a market staff member available at each market and throughout the duration of each event. You can also reach market staff by emailing at events@hearttohomemarket.com. When emailing please allow 3-4 days for a reply.

Q: How can I help promote markets?

A: We encourage vendors to promote the markets on their social media pages and through word of mouth. Feel free to tag us at @hearttohomecommunitymarket.

Q: Why are there different themes at the markets?

A: Market staff asked for feedback from current market vendors. The consensus was that markets can get repetitive, and market patrons therefore get burnt out shopping from the vendors all the time. We also found that there are so many local markets; by allowing our vendors to attend other markets, vendors can better grow their customer base by not attending the same markets all the time. That said, Market staff decided to mix it up a bit and keep things fresh. There are 6 market themes, 12 markets and 2 locations. Each location will host one market theme between May – October.

If you have additional questions or concerns, please email events@hearttohomemarket.com. Please allow 3-4 days for Market staff to respond.